Terms & Conditions

Last Updated: 20 May 2026

1. About The Writing Lab Co.

These Terms of Use (“Terms”) apply to the website, online content, forms, resources, and platforms owned or operated by The Writing Lab Co. (“The Writing Lab Co.”, “we”, “us”, or “our”).

By accessing or using our website or Services, you agree to be bound by these Terms. If you do not agree, please do not use our website or Services.

We may update these Terms from time to time. Continued use of our website after updates are posted means you accept the revised Terms.

2. Informational Purposes Only

The content on our website is provided for general informational and educational purposes only.

While we aim to provide accurate and helpful information, we do not guarantee that all website content is complete, current, or error-free.

The Writing Lab Co. does not guarantee specific academic results, contest outcomes, school admissions, university admissions, scholarship results, grades, or personal statement outcomes.

Any references to schools, universities, academic programs, contests, or organizations are for informational purposes only. The Writing Lab Co. is not affiliated with or endorsed by any school, university, exam board, contest provider, or academic organization unless explicitly stated.

3. Educational Services

The Writing Lab Co. provides academic coaching, writing instruction, university strategy support, and related educational services.

Our Services are designed to support student development, but results depend on many factors, including student effort, consistency, attendance, communication, and outside academic requirements.

We reserve the right to accept, decline, pause, or discontinue Services where we believe the program is not the right fit, where expectations are misaligned, or where policies are not followed.

4. User Accounts and Platform Access

If you are given access to any student portal, classroom platform, shared document, online course, or communication channel, you are responsible for keeping your login details secure.

You agree not to:

Share login information with others
Access another person’s account
Copy or distribute materials without permission
Misuse classroom, communication, or learning platforms

We are not responsible for unauthorized use of your account caused by your failure to keep login information secure.

5. Intellectual Property

All website content, educational materials, worksheets, lesson structures, program frameworks, graphics, videos, written resources, branding, and other materials created by The Writing Lab Co. are owned by The Writing Lab Co. unless otherwise stated.

You may access and use our materials only for your personal, non-commercial educational use.

You may not copy, reproduce, distribute, modify, sell, publicly display, teach from, upload, or share our materials without prior written permission.

This includes, but is not limited to:

Lesson materials
Worksheets
Writing prompts
Program frameworks
Student resources
Website copy
Course outlines
Slide decks
Downloadable resources
Branding and logos

“The Writing Lab Co.” name, logo, and related branding may not be used without written permission.

6. Student Work and Submitted Materials

Students may submit writing, assignments, reflections, application drafts, or other learning materials as part of our Services.

By submitting work to us, you confirm that you have the right to share it and that it does not infringe on another person’s intellectual property rights.

Student work remains the student’s own work. However, we may use submitted materials internally to provide feedback, track progress, and support instruction.

We will not publicly share identifiable student work without permission.

7. Third-Party Links and Platforms

Our website and Services may include links to or integrations with third-party platforms, such as:

Google Workspace
Google Classroom
Google Meet
Zoom
Scheduling tools
Payment processors
Social media platforms
Educational resources
Communication platforms

These third-party platforms have their own terms and privacy policies. We are not responsible for their content, security, availability, or practices.

Use of third-party platforms is at your own discretion and subject to their terms.

8. Prohibited Uses

You agree not to use our website, Services, platforms, or materials for any unlawful, harmful, or unauthorized purpose.

You must not:

Copy, distribute, or resell our materials
Misrepresent our Services or your relationship with us
Use our website or platforms to send spam or harmful content
Attempt to hack, disrupt, or interfere with our website or systems
Scrape, data-mine, or automatically collect content without permission
Upload viruses, malware, or harmful code
Harass, threaten, or abuse others
Use our Services for plagiarism, academic dishonesty, or misrepresentation

We reserve the right to restrict or terminate access if these Terms are violated.

9. Academic Integrity

The Writing Lab Co. supports students in developing their own thinking, writing, and academic skills.

We do not complete assignments, essays, applications, or exams on behalf of students.

Students are responsible for following their school, university, contest, and application rules regarding academic honesty and permitted support.

Our role is to coach, guide, teach, edit, and provide feedback in a way that supports genuine student development.

10. Social Media

These Terms also apply when interacting with The Writing Lab Co.’s official social media pages.

We may share educational content, program updates, student success stories, event information, and general commentary.

User comments, tags, messages, or interactions remain the responsibility of the person posting them.

We may remove or report content that is:

Offensive
Defamatory
Discriminatory
Harassing
Spam
Misleading
In violation of platform rules or applicable law

Engagement with third-party content does not mean endorsement.

11. Payments, Fees, and Cancellations

Program fees, payment schedules, cancellation policies, rescheduling policies, and refund terms may be outlined separately in invoices, registration forms, agreements, or written communication.

By registering for Services, you agree to follow the applicable payment and scheduling policies provided to you.

Late payments, repeated cancellations, missed sessions, or failure to follow policies may result in paused or discontinued Services.

12. No Guarantee of Results

We aim to provide thoughtful, high-quality academic coaching and writing instruction.

However, we cannot guarantee:

Specific grades
Contest placements
Admissions results
Scholarship outcomes
Exam scores
Acceptance into a school or program
A particular level of improvement within a fixed timeframe

Student outcomes depend on many factors outside our control.

13. Limitation of Liability

To the fullest extent permitted by law, The Writing Lab Co. is not liable for any indirect, incidental, consequential, or special damages arising from your use of our website, Services, resources, or third-party platforms.

Nothing in these Terms limits rights that cannot be excluded under applicable consumer protection laws.

14. Indemnification

You agree to indemnify and hold harmless The Writing Lab Co., its owner, instructors, contractors, and representatives from claims, damages, losses, liabilities, or expenses arising from your use of our website or Services, your violation of these Terms, or your misuse of our materials.

15. Modifications and Termination

We may update, suspend, modify, or discontinue any part of our website, Services, resources, or Terms at any time.

We may also restrict or terminate access to Services if we believe these Terms, academic integrity standards, payment policies, or communication expectations have been violated.

16. Governing Law

These Terms are governed by the laws of British Columbia, Canada, and applicable federal laws of Canada.

Any disputes arising from these Terms or your use of our website or Services will be handled in the courts of British Columbia, unless otherwise required by law.

17. Contact

If you have questions about these Terms, please contact:

The Writing Lab Co.
Vancouver, British Columbia, Canada
Email: contact@thewritinglabco.com
Website: www.thewritinglabco.com